Refund Policy

our easy refund policy for paid services offered by Imgocr platform like Api tokens and subscriptions.

We offer a very clear and concise Refund policy. Here you can get information about our refund policy, but if you still have any doubts, you can write us a query.

Frequently Asked Refund Policy Questions

Can I get a refund after Subscription activation?

We currently do not offer refunds on subscriptions due to paid data processing APIs used for User registration with Membership. To ensure top-notch service quality we used premium OCR processing models which don't offer refunds once subscriptions are initiated.

 

Can I Ask for a Refund if imgOCR is Out Of Service?

We always ensure 99.99% uptime of the imgOCR web tool and API services. In Rare cases, if you come across an interruption in scheduled maintenance, you will be compensated with some extra Perks.

 

Do I get a Refund if I buy the Plan twice?

Fortunately, we handled this situation in our application so that once a subscription plan is active you will not be able to oversubscribe to another plan on it. In rare cases, if you try to resubscribe again with a different plan you will be only refunded one of them.

 

Do I get a Refund if I buy two different plans at once?

Suppose you bought weekly and monthly both plans same time, your plan's limits & validity will be increased. But as I mentioned earlier, memberships are not refundable. We can just disburse you with some perks in limits and expiration dates.

 

Do I get a Refund on the Sale or Special Discount plans purchasing?

No, because we already reduced prices without a profit margin. we just ask for premium API costs and gateway fees. so On Sale, memberships are not affordable for us to refund in any case. We can give you a favor to cancel your recurring auto subscription.

 

Can I get a Refund for Auto Renewal membership?

On the checkout page, you have a checkbox option for an auto-renewal subscription. It's your responsibility to choose intentionally better options according to your needs. We can just manage to cancel auto-recurring payments for your subscription but not refund those charges.

if you again still have any questions you can write us a query here.

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